CPS TELEpharmacy® Transitions of Care (TOC)

Delivering seamless care continuity from admission to discharge and thereafter.

Key Benefits

Our TOC program utilizes a proven patient-centered approach to create smooth transitions from one home or healthcare setting to another.

Reduce care gaps with more proactive patient touchpoints

Improve clinical outcomes by preventing avoidable readmissions

Enhance patient satisfaction and safety by providing the support and resources they need to make a smooth recovery

Consolidate and streamline operations for greater efficiency lower hospital costs

Customizable, End-to-End Services

Our TOC program includes two key services that offer several patient and hospital touchpoints during and after a hospitalization. While these services outline our baseline processes, we customize our partnerships to best align with each hospital’s unique vision for the program and needed support.

Admission Medication Reconciliation

Patient Assessment

Care Coordination

Ongoing Support

Discharge Medication Reconciliation & Post-Discharge Support

Patient Assessment

Counseling

Follow-Up

Robust Reporting

Our TOC service delivers transparency at every step. Daily communication reports provide shift exchange details, and monthly standard reports feature operational and clinical KPIs to highlight the value our services bring to your organization.